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Frequently asked questions

Why should I hire talent from Latin America?

Latin America offers an ideal blend of attributes that make for exceptional remote workers: strong English proficiency, overlapping time zones with the U.S., a dedicated work ethic, and a broad talent pool. Many professionals in this region already have experience working remotely with top U.S. companies, including major startups and Fortune 500 firms.

Can they work in my time zone?

Yes, absolutely. The time zones in the U.S. and Latin America are very close. No city in Latin America is more than two hours ahead of Eastern Standard Time (EST), making collaboration seamless.

What kind of tasks can they handle? What roles can I hire for?

We tailor each hire to your specific business needs, ensuring they are ready to contribute immediately. They can handle a wide range of remote tasks, and we recommend starting them with support roles to free up your core team for strategic initiatives.
Common roles include customer service, executive assistance, sales, accounting, email marketing, lead generation, content writing, operations, social media marketing, and much more!

How do I pay them? Are there any tax or visa requirements?

You can choose to pay them directly or we can introduce you to one of our trusted payroll partners.
Since these workers are not based in the U.S., you won’t have to worry about American labor laws or taxes, and there's no need for visas or sponsorships when hiring full-time remote contractors.

What are the costs involved?

Compensation varies depending on the role, and we encourage paying market rates. You can refer to our salary guide for a clearer picture.

We offer two payment models:
‍
‍Referrals (the most popular option) – We charge a small monthly fee to use our system to source your own candidates using our AI tools.

or

‍Headhunting – A one-time fee once we've found your ideal candidate, with a 120-day replacement guarantee.

Do I need to hire full-time employees?

Yes, we focus exclusively on full-time placements. Full-time positions offer greater stability and attract top-tier candidates who are seeking long-term roles.

Can I hire someone for multiple roles?

We recommend onboarding new hires by focusing on one task at a time. For example, you might begin with lead generation and, as they become proficient, you can expand their responsibilities to include tasks like content writing or social media management. It's definitely possible to overlap roles, especially as your needs grow.

Why are the costs up to 80% lower?

The cost of living in Latin America is significantly lower, allowing workers to lead comfortable lives while earning competitive salaries. Many are able to own homes, support their families, and even afford household help—all while contributing to your business at a lower cost than their U.S. counterparts.

How does the money-back guarantee work?

If you're not satisfied with your hire within the first 120 days, we'll conduct a new search for the same role at no additional charge, ensuring you find the right fit.

How can I reach out with questions?

Feel free to email us at hello@optwork.com, and we'll respond promptly with answers to your queries.

Andreea R.

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Frequently asked questions

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